Jewellery in India is more than just an accessory—it’s an emotion tied to weddings, festivals, and family heritage. Yet, with increasing competition and a new generation of digitally savvy buyers, traditional jewellers need more than just trust and craftsmanship to survive. The secret lies in customer loyalty programs and digital engagement strategies that keep customers…
Introduction Jewellery shopping in India has always been a family affair, traditionally centered around visiting trusted local jewellers. However, with the rise of digital-savvy Gen Z consumers (born between 1997–2012), the landscape is changing rapidly. Unlike previous generations, Gen Z doesn’t walk straight into a store without preparation. Instead, they spend time researching jewellery designs,…
Introduction Jewellery in India has always been more than an ornament—it is a reflection of tradition, culture, and status. Traditionally, jewellery shopping was an event, where families visited trusted showrooms, spent hours browsing designs, and relied on personal recommendations. However, the digital era is transforming this journey. Today, Instagram short videos and reels are fast…
Introduction In India, jewellery is not just an ornament—it is an emotion. From gold bangles passed down generations to diamond rings symbolizing milestones, jewellery carries a deep cultural and emotional value. Buyers don’t just purchase jewellery; they invest in trust, prestige, and legacy. But in today’s digital-first world, the jewellery industry is experiencing a transformation….
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